As an Outbacker policyholder, it is important for you to receive correspondence regarding:
As such, there are certain emails that are considered transactional in nature and an important part of our contractual relationship with you, meaning that you will not have the ability to unsubscribe from these emails.
The transactional correspondence that you will receive has been listed below. this correspondence is essential to delivering you the best possible experience with Outbacker and ensuring that your policy is suitable for your needs. Please choose your policy type below to view the correspondence you should expect to receive.
Will always receive
May receive
Won't receive
| Policy Confirmation Email | View details | |
| Review Invitation Email | View details | |
| Policy Cover Reminder Email | View details | |
| Policy Information Update Email | View details | |
| Claim Details Email | View details | |
| Policy Confirmation SMS | View details | |
| Policy Download Information Email | View details | |
| Important Notice Email | View details | |
| Claims Details SMS | View details |
Please note that the last e-mail we will send you is on the expiry date of your policy, you will not receive further e-mails from us after this date unless you interact with us in some way (contact our support desk, make a claim, purchase a policy etc). this process is automated and you do not need to contact us to unsubscribe.
If you would like to talk to us about these e-mails or exercise any of your rights under GDPR, please send a request to dpo@wwiis.com. A specialist team are available to deal with these requests, due to the regulatory requirements to store certain data for a period of time after the expiry of your policy.
