If you need help with anything other than a claim please contact our award-winning customer services team.
Telephone: 0203 475 4682
E-Mail: travel@outbackerinsurance.com
Our team are available Monday - Friday excluding bank holidays from 9am to 5pm.
Important: before you contact us we recommend you read our Frequently Asked Questions first by clicking here. For many customers it will allow you to obtain your answer without needing to wait for an agent.
Please view the claims procedure for your policy by clicking here.
If you need to make a complaint then please contact our complaints team.
Telephone: 0203 475 4684
E-Mail: complaints@outbackerinsurance.com
Our complaints team are available Monday - Friday excluding bank holidays from 9am to 5pm.
Prefer to send us a letter?
We recommend you e-mail us as you will receive a quicker response, if you do send us a letter please be aware that it may take up to a week for us to receive and process your letter.
Outbacker Insurance
Kings Court
London Road
Stevenage
SG1 2NG
Please refer to our Privacy Policy for more information on how we protect your data.
If you need to exercise your data rights please contact our data protection team.
E-Mail: dpo@outbackerinsurance.com
